Privacy Policy

Arabian Coffee Roasters & Trading is committed to protecting the privacy of individuals who visit our site and use this service. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you interact with our online platform.

Information We Collect

When you use our site, we may collect certain types of information. This includes information you voluntarily provide to us, such as your name, contact details, and potentially payment information when you place orders or register for services like training programs. We may also collect information automatically as you navigate the site, such as IP addresses, browser types, referring pages, and usage patterns, to help us understand how our service is used and improve user experience.

How We Use Your Information

The information we collect is used for various purposes related to providing and improving our services, including:

• Processing and fulfilling your orders and requests.
• Managing your account and providing customer support.
• Communicating with you about our products, services, and promotions, where you have indicated a preference to receive such communications.
• Improving the content and functionality of our site.
• Analyzing site usage to understand trends and user behavior.
• Ensuring the security and integrity of our service.
• Complying with legal obligations.

Legal Basis for Processing

We process personal information based on several legal grounds, including:

• The necessity of processing for the performance of a contract with you (e.g., processing your order).
• Our legitimate business interests, such as improving our services or preventing fraud, provided these interests are not overridden by your data protection rights.
• Your consent, where required by law, for specific processing activities like sending marketing communications.
• Necessity for compliance with a legal obligation.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third parties only when necessary to provide our services, such as with payment processors, shipping providers, or service providers who help us operate our website and business. These third parties are obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose information if required by law, governmental request, or to protect our rights, property, or safety.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to access, rectify, or erase your data, the right to restrict or object to certain processing, and the right to data portability. If you wish to exercise any of these rights, please contact us using the details provided below. You also have the right to lodge a complaint with a supervisory authority.

Cookies and Other Technologies

Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to external websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contacting Us

If you have any questions or concerns about this privacy policy or our data practices, you may contact us at our physical address:

Arabian Coffee Roasters & Trading
Building E3, Street 8A, Ground Floor
Dubai, Emirate of Dubai
PO Box 15874
United Arab Emirates